Bridge United bridges the distance between people, whether it concerns receiving your customers, patients, students, suppliers, or receiving and sending postal parcels by the postal worker.
What problem can we solve for you?
Do you also experience that the costs of your reception per visitor have increased after corona and do you also think that the reception of a visitor, even if it is digital, should be experienced as personal and people-oriented. If so, then you've come to the right place at Bridge United.
Bridge United has developed solutions that digitize the reception of every type of visitor, without compromising hospitality and a warm welcome. Always tailored to the individual needs of the visitor. Always attuned to the sector in which you operate.
Ready for the future, safe and lifelike communication.
Safe peer to peer connections
Bridge United provides one completely in your network integrated and safe, peer to peer encrypted connection, where then also in the world.
With our solution, unlike other providers, the video conversation is not stored in the cloud.
In foursteps to
next level video communication
The new standard consists of composing the optimal mix of the 4 ingredients of digital reception. Together, these determine the recipe for welcoming your visitors.
FUNCTIONALITY TAILORED TO YOUR SECTOR
When we talk about digital reception, we mean the functionality that completely relieves the reception of visitors. This can go beyond the tasks that your physical receptionist is currently performing.
Digital reception has as primary goal the realization of cost savings and convenience.
We have a suitable solution for every sector. You can find some of these under solutions.
HUMAN-ORIENTED RECEPTION WITH THE DIGITAL HOSTESS
Your visitors will be welcomed by our digital hostess, named Sarah. Sarah is an avatar of a lifelike person who looks at your guests and speaks to you.
Sarah helps your guests through the most important questions, which also allows a quick turnaround.
Your guests will experience the virtual reception as very pleasant compared to a digital reception only.
AT A DISTANCE
VIDEO CALLS WITH EYE CONTACT OR LIFE
Real eye contact and/or depth during video calling gives a strong sense of lifelike presence. The feeling of physical distance soon disappears and it is as if you are sitting directly opposite your conversation partner.
This means that remote reception is suddenly a possibility. Whether you centralize your reception to 1 central point, or whether you completely outsource your reception through our partners. The truly functioning remote reception is born.
HYBRID USE OF THE PHYSICAL RECEPTION FOR ACCEPTANCE PROCESS
The entire remote reception is a big step. Managements need to get used to the idea that a remote reception can "really" work, but what if there is a solution that makes this problem disappear?
For this reason, the physical receptionist is often chosen on important or busy days. At quieter times or the receptionist's part-time day, the reception is deployed remotely. The remote reception is then completed by a colleague or by one of our specialized partners.
VIDEO CALLS THAT WILL EXPERIENCE NON-VERBAL COMMUNICATION DIGITALLY
In communication between people, 70% of the conversation takes place non-verbally. Think of eye contact, facial expression, posture, body language, movement and touch.
2 DIMENSIONAL SOLUTIONS
With Bridge United's solutions it is possible to digitally experience all non-verbal communication elements, with the exception of touch. For example, being able to look each other straight in the eye makes a substantial difference in the way in which a conversation is experienced. A conversation suddenly becomes "really" personal.
The incredible sharpness of the video makes that the posture and all movements of an individual can be well observed, this also makes it possible to notice a person's body language.
3 DIMENSIONAL SOLUTIONS
By adding depth to the video, even the facial expression a person shows is seen and felt. An incredible experience that makes you no longer aware that a person is not physically present. We call that lifelike. With this strong sense of presence, it is easier for you to build a trusting relationship with the other person and it is no longer necessary to always meet in person with important conversations.
VIDEO CALLING GUARANTEED SECURE AND COMPLY WITH PRIVACY LEGISLATION
An increasingly topical subject due to all the global developments.
With our video communication you are guaranteed safe. For example, when the video communication is established, an encrypted peer-to-peer secured connection is set up and the validation of the authorization for access to the video communication application is arranged from servers located in data centers in the European Union.
With our solution you only need a working internet connection. Together with you, we determine the optimal IT infrastructure, so that the Bridge United solution remains completely separate from your own network. This keeps your own network safe.
Many customers in privacy-sensitive environments have already preceded you. This includes police, airports, banks, healthcare.
SOFTWARE THAT TAKES ALL THE RECEPTION OF YOUR VISITORS OUT OF YOUR HANDS
Regardless of how your organization works or in which sector your company operates, Bridge United has the appropriate solution to receive your guests with an appointment or without an appointment.
Our application can be integrated with our own software systems, so that, for example, a visitor is already registered in advance by appointment and has one-time access to the barrier and access to the building, all within a certain time slot.
If your company is located in a multi-company building, we have a "multi-company solution" in which every company in the building receives its reception in its own house style.
Concierge functionality can be added for locations where more is needed. At this point you could think of:
- Contacting various (aid) agencies through video communication
- Monitoring your company or apartment building via video communication;
- Receiving or sending postal parcels;